Delivery of goods

All products presented in the online store are available in our warehouse. By placing an order and paying for the goods, you make a remote purchase of goods directly in the Czech Republic.

Delivery of any product is free.

The indicated price in the online store includes goods insurance and shipping to the country of destination.

Prior to shipping all the goods are carefully packed using special packing materials in order to maximum prevent possible damages during transportation. If the lot consists of several parts all the parts are packed separately.

If during transportation the damage occurs and you receive the broken product you need to take  photos of the broken item/s and damaged box/es and immediately send them to our email address and we will replace the broken product free of charge.

Crystal Direct plus s.r.o., Karlova 24, 110 00 Praha 1, Czech Republic

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